Contact Us

Have a question?  Don't hesitate to contact us.

 

*Most emails will be replied within 1 business day.

 

Customer Service - Hours of operation:

Monday through Friday 9:00 AM to 5:00 PM

Saturday 10:00 AM to 6:00 PM

Sunday Closed.

 

Frequently Asked Questions:

 

Q: How long will it take to receive my package?

A: Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it.  Rest-assured we are doing everything in our power to get your order to you as soon as possible!  Once your order is dispatched, depending on your country or region, estimated delivery time is between 15 to 25 business days.  Please consider any holidays that might impact delivery times.

 

Q: What is the company return policy?

A: We will replace all defective units with a new item upon 30 days of shipment arrival.  

 

Q: How can I contact you regarding my order?
A: You can contact us via email by clicking here to send us an email, or you can directly reply to any notifications you may receive regarding orders, shipping notifications, or delivery notification emails.